Invigilation Assistant

Date: Nov 16, 2022

Location: Waterloo, CA

Company: Wilfrid Laurier University

Department: Office of the VP Teaching&Learning 

Job Type: Limited Term

Full-time/Part-time: Part Time (>910 hrs/year) 

Vacancies: 2

Campus: Waterloo 

Reports to: Manager, Accomodation Support Services 

Employee Group: WLUSA 

Application Deadline: November 27, 2022 

Requisition ID: 5051 


Wilfrid Laurier University is a leading multi-campus university that excels at educating with purpose. Through its exceptional employees, students, researchers, leaders, and educators, Laurier has built a reputation as a world-class institution known for its rich student experience, academic excellence, and global impact. With a commitment to Indigenization and commitment to equity, diversity, inclusion, Laurier’s thriving community has a place for everyone.

Laurier has more than 19,000 students and 2,100 faculty and staff across campuses in Waterloo and Brantford, as well locations in Kitchener and Milton. The university is committed to providing an inclusive workplace, a flexible work policy and employing a workforce that is reflective of local and national demographics. Our locations are situated on the traditional territories of the Neutral, Anishnawbe, and Haudenosaunee peoples. We recognize the unique heritages of Indigenous peoples and support their intentions to preserve and express their distinctive Indigenous cultures, histories, and knowledge through academic programming and co-curricular activities. Laurier’s Centre for Indigegogy is one example of how Laurier honours Indigenous knowledge.


Position Summary


Reporting to the Manager, Accommodations Support Services; the Invigilation Assistant supports the Examination Coordinators in the facilitation of in-class and online tests, mid-terms, deferred and final examinations written by students registered with Accessible Learning (with approved accommodations).  In addition, the position also offers on-call support to proctors.  In the execution of this responsibility, the incumbent will maintain close communication with the Examination Coordinators.  This position will offer afternoon, evening and weekend support (as scheduled, approximately 25 hours per week for 12-14 consecutive weeks per term).




  1. Assisting the Examination Coordinators with the organizing of examinations for students registered with Accessible Learning, including:

  • Completing data entry, filing, and record keeping tasks.

  • Performing administrative tasks related to receiving, packaging, preparing, and returning exams.

  • Tracking, resolving, and reporting implementation issues to the Examination Coordinators.

  • Responding to inquiries from students, instructors, and proctors related to the exam process.

  • Communicating exam details to students, instructors, and proctors.

  • Supporting online exams by assisting instructors in adding extra time to their timed assessments in the My Learning Space learning management system and making arrangements for virtually proctored exams.



  1. Providing support for examinations that are scheduled during evening and weekend hours.

  • Responding to and assisting with issues identified from proctors.

  • Connecting with instructors with questions pertaining to the interpretation of examination questions.

  • Supporting students and proctors with any needed comfort breaks.

  • Responding to issues/concerns in the exam rooms, by phone, email or in-person.

  • Supporting proctor and student compliance with exam procedures.

  • Responding to suspected integrity violations, ensuring proper process is followed; gathering all needed information to support the reporting process.



  1. Responding to issues pertaining to student’s needs during examinations.

  • Responding to students who show up to an exam location when they have not booked the exam; assessing the situation to determine and implement the most appropriate course of action; communicating the outcomes with the Exam Coordinators for any required follow up.

  • Responding to students who request accommodation changes while writing their exams.

  • Responding to students who have arrived late to their exam.

  • Assisting students who have gone to the wrong location.

  • Implementation of crisis management student support plans during student exams. This may involve direct intervention with the student, connecting with Special Constable Service when higher level intervention is needed, and documenting events as required for follow up by the Exam Coordinators.





  • Post-secondary school diploma plus two years related experience.

  • Works well with others; courteous and professional.

  • Demonstrated communication and problem solving skills.

  • Flexible; able to work evenings and weekends.

  • Excellent attention to detail; able to work accurately and quickly.

  • Strong computer skills, with comfort and knowledge of adaptive technology.

  • Able to work well with minimal supervision.

  • Crisis management and intervention skills are an asset (e.g. Mental Health First Aid, Suicide Asist Training).

  • Understanding of need to maintain confidentiality and security of examinations.

  • Knowledge of university systems and policies is an asset.

  • Strong organizational and verbal skills.

  • Knowledge of disability issues.





Position Grade: SH-04

Rate of Pay: $24.95 - $29.32



Hours of Work:


There are two (2) part-time, limited term vacancies for this position. Contract end dates are April 28, 2023 and April 30, 2024. This position will offer afternoon, evening and weekend support (as scheduled, approximately 25 hours per week for 12-14 consecutive weeks during the fall and winter terms).





All Laurier employees and students are required to comply with the University's Covid-19 mandatory vaccination policyEffective May 1st, Wilfrid Laurier University will pause its proof of vaccination requirements. Should these recommendations change, vaccination requirements can be reinstated on short notice. Community members should remain up-to-date with their COVID-19 vaccinations.

Wilfrid Laurier University endeavors to fill positions with qualified candidates who have a combination of education, experience, skills and abilities to successfully perform the duties of the position while demonstrating Laurier's Employee Success Factors.

Equity, diversity and creating a culture of inclusion are part of Laurier’s core values and central to the Laurier Strategy. Laurier is committed to increasing the diversity of faculty and staff and welcomes applications from candidates who identify as Indigenous, racialized, having disabilities, and from persons of any minority sexual and gender identities. Indigenous candidates who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact the Office of Indigenous Initiatives. Candidates from other equity deserving groups who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact Equity & Accessibility. We have strived to make our application process accessible, however if you require any assistance applying for a position or would like this job posting in an alternative format, please contact Human Resources. Contact information can be found at

Should you be interested in learning more about this opportunity, please visit for additional information and the online application system. All applications must be submitted online. Please note, a resume and cover letter will be required in electronic form.

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