Department: Dean of Students Office - Waterloo 

Job Type: Continuing

Full-time/Part-time: Full Time (>=1249 hrs/year) 

Campus: Waterloo 

Reports to: Associate Director, Student Life & Experience

Employee Group: WLUSA 

Application Deadline: January 1, 2025

Requisition ID: 8802 

Wilfrid Laurier University is a leading multi-campus university that excels at educating with purpose. Through its exceptional employees, students, researchers, leaders, and educators, Laurier has built a reputation as a world-class institution known for its rich student experience, academic excellence, and global impact. With a commitment to Indigenization and commitment to equity, diversity, inclusion, Laurier’s thriving community has a place for everyone.

Laurier has more than 19,000 students and 2,100 faculty and staff across campuses in Waterloo and Brantford, as well locations in Kitchener and Milton. The university is committed to providing an inclusive workplace, a flexible work policy and employing a workforce that is reflective of local and national demographics. Laurier's Waterloo, Kitchener, and Brantford campuses are located on the shared traditional territory of the Neutral, Anishnaabe, and Haudenosaunee peoples. This land is part of the Dish with One Spoon Treaty between the Haudenosaunee and Anishnaabe peoples and symbolizes the agreement to share, protect our resources, and not to engage in conflict.  Laurier's Milton campus is located on the traditional territory of the Mississaugas of the Credit, and part of the Nanfan Treaty of 1701 between the British Crown and the Haudenosaunee Confederacy.

Please note: To be eligible for employment, you must reside in the province/territory that the position is located, and must be able to attend campus as part of your regular work schedule. 

Position Summary

Reporting to the Associate Director, Student Life & Experience, the Student Life & Experience Coordinator is responsible for supporting all programming, student staff, projects, and resources designed to enhance the Laurier student experience. The incumbent will focus on implementing programming and services related to enhancing the student experience including, upper year social programming and support, and special project support within the Dean of Students Office.

The incumbent will be required to collaborate with various departments and organizations across the university to enhance the Laurier student experience.

Occasional travel to other campuses and regular evening work will be required.

Accountabilities

Student Programming

• Coordinate the development of regular programming to meet the needs of senior students
• Promote existing campus partner programming to the broader student population
• Coordinate a senior student Welcome Day
• Coordinate the Keep Calm and Study On exam preparedness program in collaboration with Student Success
• Coordinate and facilitate involvement in legacy multi-campus events such as Homecoming, Concerts, Thrive Week, etc.
• Develop engaging and tailored programming initiatives for the mature and transfer population, including orientation week events and transition programming
• Develop a programming and support plan for family members and student supporters
• Support the planning of Dean of Students events
• Actively seek out opportunities to collaborate on programming and events for the campus community
• Lead the planning and facilitation of the Winter Orientation program

Student Leadership Development

• Recruit, hire, develop, support, evaluate and coordinate student staff and student volunteers

• Chair regular student team meetings and coordinate one-on-ones to increase student staff development

• Coordinate successful onboarding of student staff and volunteers, including the creation of training materials, performance evaluations, and student staff/volunteer appreciation

Research & Assessment

• Develop evaluation measures to capture the successes and challenges of all programming offered within the Student Experience department.

• Advocate for improved programming and event resources on campus, maintain a comprehensive inventory of supplies for the campus community

Communication & Administration Support

• Develop accurate and up-to-date website content for the department’s website presence

• Create content, monitor and frequently post to the social media accounts

• Implement creative and innovative ways of promoting and informing students of programs and events

Qualifications

• Bachelor’s degree, and minimum 2 years related work experience in Student Affairs

• Demonstrated knowledge of advising and working with students at a post-secondary institution

• Excellent interpersonal communications skills, empathy, and responsiveness

• Effective organization, time management, and problem-solving skills

• Proven ability to deal with high pressure situations with tact and diplomacy

• Proven ability to facilitate and evaluate large- and small-scale programming, including virtual programming

• Excellent word-processing and data entry skills using appropriate computer software including Excel and Word

• Demonstrated creativity, initiative, and experience completing independent and team tasks

• Experience coaching/ mentoring students; handling confidential information; and developing and teaching training sessions and workshops

• Required to regularly work weekday evenings and weekends for programming and events

• Strong project management skills and demonstrated completion of projects with multi-stakeholder involvement in a complex environment

Hours of Work

This is a full-time, continuing position. Regular hours of work are 8:30am - 4:30pm, Monday to Friday. Flexibility in hours will be required due to programming and events. When possible the manager will adjust hours so that no more than 35 hours are worked in a week. 

Compensation

Level: E

Rate of pay: $41.09 to $43.44 per hour with an annual step progression on anniversary date up to $46.96 per hour. 

Considerations for new hire step placements include, qualifications and length/depth of required experience, relevant market rates for similar jobs, internal equity, and estimated learning curve in starting the job.

Wilfrid Laurier University endeavors to fill positions with qualified candidates who have a combination of education, experience, skills and abilities to successfully perform the duties of the position while demonstrating Laurier's Employee Success Factors.

Equity, diversity and creating a culture of inclusion are part of Laurier’s core values and central to the Laurier Strategy. Laurier is committed to increasing the diversity of faculty and staff and welcomes applications from candidates who identify as Indigenous, racialized, having disabilities, and from persons of any minority sexual and gender identities. Indigenous candidates who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact the Office of Indigenous Initiatives. Candidates from other equity deserving groups who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact Equity & Accessibility. We have strived to make our application process accessible, however if you require any assistance applying for a position or would like this job posting in an alternative format, please contact Human Resources. Contact information can be found at careers.wlu.ca/content/How-to-apply/

Should you be interested in learning more about this opportunity, please visit www.wlu.ca/careers for additional information and the online application system. All applications must be submitted online. Please note, a resume and cover letter will be required in electronic form.