Student Life & Experience Coordinator

Date: Jul 4, 2024

Location: Waterloo, CA

Company: Wilfrid Laurier University

Department: Dean of Students Office - Waterloo 

Job Type: Continuing

Full-time/Part-time: Full Time (>=1249 hrs/year) 

Campus: Waterloo 

Reports to: Associate Director, Student Life & Experience

Employee Group: WLUSA 

Application Deadline: July 18, 2024

Requisition ID: 8253 


Wilfrid Laurier University is a leading multi-campus university that excels at educating with purpose. Through its exceptional employees, students, researchers, leaders, and educators, Laurier has built a reputation as a world-class institution known for its rich student experience, academic excellence, and global impact. With a commitment to Indigenization and commitment to equity, diversity, inclusion, Laurier’s thriving community has a place for everyone.

Laurier has more than 19,000 students and 2,100 faculty and staff across campuses in Waterloo and Brantford, as well locations in Kitchener and Milton. The university is committed to providing an inclusive workplace, a flexible work policy and employing a workforce that is reflective of local and national demographics. Our locations are situated on the traditional territories of the Neutral, Anishnawbe, and Haudenosaunee peoples. We recognize the unique heritages of Indigenous peoples and support their intentions to preserve and express their distinctive Indigenous cultures, histories, and knowledge through academic programming and co-curricular activities. Laurier’s Centre for Indigegogy is one example of how Laurier honours Indigenous knowledge.


Position Summary

Reporting to the Associate Director, Student Life & Experience, the Student Life & Experience Coordinator is responsible for supporting all programming, student staff, projects, and resources designed to enhance the Laurier student experience. The incumbent will focus on implementing programming and services related to enhancing the student experience including, upper year social programming and support, and special project support within the Dean of Students Office.

The incumbent will be required to collaborate with various departments and organizations across the university to enhance the Laurier student experience.

Occasional travel to other campuses and regular evening work will be required.



Student Programming

  • Coordinate the development of regular programming to meet the needs of senior students
  • Promote existing campus partner programming to the broader student population
  • Coordinate a senior student Welcome Day
  • Coordinate the Keep Calm and Study On exam preparedness program in collaboration with Student Success
  • Coordinate and facilitate involvement in legacy multi-campus events such as Homecoming, Concerts, Thrive Week, etc.
  • Develop engaging and tailored programming initiatives for the mature and transfer population, including orientation week events and transition programming
  • Develop a programming and support plan for family members and student supporters
  • Support the planning of Dean of Students events
  • Actively seek out opportunities to collaborate on programming and events for the campus community
  • Lead the planning and facilitation of the Winter Orientation program

Student Leadership Development

  • Recruit, hire, develop, support, evaluate and coordinate student staff and student volunteers
  • Chair regular student team meetings and coordinate one-on-ones to increase student staff development
  • Coordinate successful onboarding of student staff and volunteers, including the creation of training materials, performance evaluations, and student staff/volunteer appreciation

Research & Assessment

  • Develop evaluation measures to capture the successes and challenges of all programming offered within the Student Experience department.
  • Advocate for improved programming and event resources on campus, maintain a comprehensive inventory of supplies for the campus community

Communication & Administration Support

  • Develop accurate and up-to-date website content for the department’s website presence
  • Create content, monitor and frequently post to the social media accounts
  • Implement creative and innovative ways of promoting and informing students of programs and events



  • Bachelor’s degree, and minimum 2 years related work experience in Student Affairs

  • Demonstrated knowledge of advising and working with students at a post-secondary institution
  • Excellent interpersonal communications skills, empathy, and responsiveness
  • Effective organization, time management, and problem-solving skills
  • Proven ability to deal with high pressure situations with tact and diplomacy
  • Proven ability to facilitate and evaluate large- and small-scale programming, including virtual programming
  • Excellent word-processing and data entry skills using appropriate computer software including Excel and Word
  • Demonstrated creativity, initiative, and experience completing independent and team tasks
  • Experience coaching/ mentoring students; handling confidential information; and developing and teaching training sessions and workshops
  • Required to regularly work weekday evenings and weekends for programming and events
  • Strong project management skills and demonstrated completion of projects with multi-stakeholder involvement in a complex environment


This position is eligible for educational equivalencies.


Hours of Work

This is a full-time, continuing position. Regular hours of work are 8:30am - 4:30pm, Monday to Friday. Flexibility in hours will be required due to programming and events. When possible the manager will adjust hours so that no more than 35 hours are worked in a week. 




Hiring salary range posted: “$39.89 to $42.17 with an annual step progression on anniversary date up to $45.59. Considerations for new hire step placements include, qualifications and length/depth of required experience, relevant market rates for similar jobs, internal equity, and estimated learning curve in starting the job.




All Laurier employees and students are required to comply with the University's Covid-19 mandatory vaccination policyEffective May 1st, Wilfrid Laurier University will pause its proof of vaccination requirements. Should these recommendations change, vaccination requirements can be reinstated on short notice. Community members should remain up-to-date with their COVID-19 vaccinations.

Wilfrid Laurier University endeavors to fill positions with qualified candidates who have a combination of education, experience, skills and abilities to successfully perform the duties of the position while demonstrating Laurier's Employee Success Factors.

Equity, diversity and creating a culture of inclusion are part of Laurier’s core values and central to the Laurier Strategy. Laurier is committed to increasing the diversity of faculty and staff and welcomes applications from candidates who identify as Indigenous, racialized, having disabilities, and from persons of any minority sexual and gender identities. Indigenous candidates who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact the Office of Indigenous Initiatives. Candidates from other equity deserving groups who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact Equity & Accessibility. We have strived to make our application process accessible, however if you require any assistance applying for a position or would like this job posting in an alternative format, please contact Human Resources. Contact information can be found at

Should you be interested in learning more about this opportunity, please visit for additional information and the online application system. All applications must be submitted online. Please note, a resume and cover letter will be required in electronic form.

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